All parts of the registration package must be filled out and dropped off at the centre on or before the child’s first day of attendance. Including written acknowledgement of understanding the Parent/Guardian Manual.

Enrollment is on a first come first serve basis. Special consideration is given to existing families and new siblings.

A non-refundable $ 100.00 deposit is required to hold a child care space. This deposit will be deducted from your first month of fees when the child begins at the centre.

Payment is due on the first day of each month. Post-dated cheques will need to be left at the centre dated for the first day of each month for a 6 month period.

If payment arrangements need to be made, please speak to Rachel about this issue.

Please make cheques payable to HERE WE GROW

If payment is not made by the 10th of the month, children will be asked not to attend the centre until the matter is cleared up.

Families receiving child care subsidy are responsible for the application and renewal of authorizations. A caregiver profile sheet will be faxed in by the centre upon acceptance of registration. If subsidy is not applied for or renewed by the 10th of the month, the child will be asked not to attend until an authorization number is received from the subsidy office.

Subsidy Website: www.mcf.gov.bc.ca/childcare/subsidy/ 

Subsidy Office Hours: Mon-Fri • 7am – 6pm

Phn: 1-888-338-6622

Fax: 1-877-544-0699

Upon arrival and departure from the centre the child will need to be signed in and out. The sign in sheet will be posted in a designated area within the centre.

Only people authorized for pick-up on the registration package will be permitted to remove the child from the centre.

If pick-up is necessary by someone not on the registration package, written permission from a legal guardian is necessary. The designated pick-up person will be required to show photo identification before leaving the centre with the children. You CANNOT phone in your pick-up people.

Our policy is that any pick-up person leaving the daycare with any child in care is at least 16 years of age. If exceptions need to be made, please speak to the manager of your centre.

In the event that the caregiver believes that the parent/guardian or authorized pick up person is impaired, (alcohol/drugs) the parent/guardian will be advised to arrange for alternate pick-up.

Staff members will gladly contact an alternate pick-up person from the registration list. If an alternate pick-up cannot be arranged, taxi service will be arranged at the expense of the parent/guardian.

If the parent/guardian still insists on leaving the facility with the child, the caregiver will notify the parent/guardian that the RCMP will be notified of their departure.

Car seats are mandatory for transporting children under the age of 9 to and from the daycare. If you are transporting children to and from the centre without a car seat, first you will be reminded of our policy. The next occurrence will result in the notification to the RCMP upon your arrival or departure from the centre without a car seat.

The purpose of our guiding techniques is to provide children with positive self-image, independence, problem solving skills, and enhance self-esteem.

The staff at Here We Grow will use the following techniques:

• promoting child initiated problem solving
• setting clear and consistent limits
• active listening
• redirecting child’s interests/energy
• modeling appropriate behavior
• give children time to respond to direction
• acknowledging feelings and needs
• respecting children’s personality and individuality
• provide choices that are real and appropriate
• promote autonomy
• share power with children
• logical and natural consequences
• reinforce positive behavior
• Removing a child from a situation or area if their behavior is endangering themselves, others or the environment.

Corporal punishment, physical discipline, isolation and verbal threats are not acceptable and will not be used under any circumstance.

If any staff, supervisor, volunteer or parent/guardian witness inappropriate guidance techniques they must report it to a staff member. If a child continually exhibits harmful, hurtful or inappropriate behavior to other children, themselves, or staff members the following steps will be taken.

• Parent/Guardian will e informed by supervisor or staff involved and informed about the situation.
• Staff and parents will have a meeting to address the issue and problem solve together to create a plan that will attempt to change the child’s detrimental behavior. (It is necessary that all children directly involved in the care of the child attend the meeting.)
• Caregivers will implement the plan at the centre and the parents/guardians will implement their part of the plan at home.
• Parents/Guardians and caregivers will exchange progress and review the plan once a week, and decide if further action need to be taken.
• Once a mutually agreed upon time period has passed, and their seems to be little or no progress with in the centre, the parents will be asked to find alternate care for their child and will be referred to other resources that may be better able to help them.

For the protection of the children, Here We Grow will only administer medication that is in the original container and prescribed by a doctor. Pain relievers and cold medications will not be administered unless accompanied by a doctor’s note and the parent medication form is completed.

Medication needs to be put into the locked boxes in the daycare. Please do not leave medications in your lunch kits or backpacks. This is a big hazard.

At Here We Grow, field trips will be a regular part of our programming. Any scheduled field trips will be posted.

Spontaneous field trips will be made to local area parks. Blanket permission forms are required for all children.

Occasionally your child may have to be transported to and from the local schools to do the drop-offs and pick-ups.

If you do not want your child to participate in spontaneous or scheduled field trips, it is your responsibility to notify the daycare in writing.

There may be times that your field trip is scheduled to leave prior to the required 10am drop-off time. It is your responsibility to keep yourself informed of any early departures. If your group has already left, you are welcome to meet the group at their location.

If custody is an issue, legal documentation is required. A copy of this document is to be given to the supervisor to be put in the child’s personal file. The supervisor will inform all staff members of any custody issues.

Parents must provide children with one set of seasonal, labeled clothing to be left at the centre in a large Ziplock. (socks, undies, pants or shorts and a shirt) Appropriate headwear must be provided according to the season (sun hat, toque) for outside use. Parents with children in diapers will be required to supply diapers, wipes and cream. Please label these items. You will be notified in your lunch kit when anything is running low. Please ensure your child has hard-soled foot wear for inside use only. (Fire Drills)

All staff members who have reason to believe that a child has been or is in danger of being abused or neglected as defined in the “Here We Grow Abuse and Neglect Policies”; will report their concern immediately to their manager and the proper steps will be taken in accordance with the manual.

30 days of written notice is required when a child will be withdrawn from the program. The manager must sign and date the parent/guardians Notice of Termination form to confirm the withdrawal. This form must be completed on the 1st day of the month.